![]() ![]() As such, I called Yelp and voiced this complaint. The crux of my complaint is the sales agent phone call. Although no alert, invoice or receipt was provided by Yelp, I logged into my account and was shocked to see this charge (which is very material for my business, representing over 20% of my gross revenue) as well as an incorrect update to my business profile by the sales agent (classifying my self-storage building as an RV park).Īt this stage, I was confused and contend that the sales agent (1) misrepresented the application of the bonus and (2) pressured me into an advertising campaign that was clearly not appropriate or correct for my business. I was not overly interested in my Yelp presence or the adverting given the nature of my business (a self-storage building) but did notice a $363 credit card charge one month later. I complete the step as requested and then awaited results on traffic, inquiries, etc. had already been created by the sales agent on my behalf). Emphasizing no payment due upfront and the $300 bonus will allow time to determine if advertising on Yelp is worthwhileĪfter these items are completed, the sales agent then asks me to simply click on a link within an email and input my payment information (since my profile, etc. Creating the advertising profile/campaign, as well as other updates to my business profile Noting a $300 offer to be applied to advertising costs Key parts of one of these calls included the sales agent: I am sharing my experience below to warn others and determine if others are experiencing the same ‘scam’.Ĭomplaint: In the days following the creation of my business profile on Yelp, I received multiple phone calls regarding the platform and advertising. ![]() My experience (particularly in relation to the advertising program that was pushed upon me via multiple phone calls after initially creating my business profile) felt like a scam, and Yelp’s subsequent lack of communication makes me feel like I was ‘scammed’. Overall: I recently had a very negative experience as a new Business Owner on Yelp. In the mean time, thanks a bunch, and I hope to see more stuff soon! ~Herp~ I'll try and have an FAQ up this weekend, and maybe submit some drama of my own. I do work as lot, so forgive me if things are slow going. ![]() ![]() I will try to put more time into this sub in the coming days. I just want to say thanks to all the new subscribers. r/quityourbullshit /r/YouGotTold Need help? This is the only exception to the above rule about personal information.
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